pharmacy | 四色AV University of Louisiana at Monroe

Student Guidance Process

The College of Pharmacy encourages students to seek resolution of student concerns by discussing them informally with the relevant faculty or staff member who is most associated with the matter. Students should approach the issue of concern professionally providing verifiable information relevant to the situation.听 The relevant faculty or staff member with whom a concern is raised by a student is expected to deal with the matter in an open and professional manner and to take reasonable and prompt action towards informal resolution. A student who is uncertain about how to seek informal resolution of a concern is encouraged to seek advice and direction from the Office of Student and Professional Affairs(OSPA) located in Bienville room 176. Students can contact OSPA Administrative Coordinator, Dr. Laurel Sampognaro or Mrs. Mary Rhea directly by email, scheduled appointment, or by calling 318-342-3800.

OSPA Administrative Coordinator

The OSPA鈥檚 Administrative Coordinator should be contacted when students have concerns with:

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1. Building or classroom comfort

2. ID badges

3. Building access

4. Vending machine

5. Drug Testing

6. Vital Documents

7. Dress Code concerns

8. Others

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If OSPA's Administrative Coordinator is unable to assist you, please contact the Assistant Dean for Student Affairs and Development, Mrs. Mary Rhea.

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Instructional Technology Manager

Instructional Technology Manager, Ms. Marcia Wells, should be contact with:

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1. All technology issues including but not limited to, ExamSoft, Zoom, Poll Everywhere, Email

2. Room reservations

3. Computer lab computers and printers

4. Internet access

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If Instructional Technology Manager, Ms. Marcia Wells, is unable to assist you, please contact the 四色AV Helpdesk at 318-342-3333.

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Academic Material (including test questions)

Students should follow these steps listed below if they have concerns with the areas below. They should begin with step 1 and continue through the steps until the concern is resolved.

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1. Primary instructor responsible for exam or specific nature of the complaint

2. Coure Coordinator (IOR) or both Coordinators if more than one

3. School Director overseeing the course coordinator, both if coordinators are from each school

a. Director, School of Basic Pharmaceutical and Toxicological Sciences, Dr. Kevin Baer

b. Director, School of Clinical Sciences, Dr. Jeffrey Evans

4. Associate Dean for Academic Affairs, Dr. Mike Cockerham

5. Dean of the College, Dr. Glenn Anderson

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Interprofessional Education (IPE)

Students should follow these steps listed below if they have concerns with the areas below. They should begin with step 1 and continue through the steps until the concern is resolved.

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1. Program Director of IPE and IPPE, Dr. Ashley Barbo or

a. At Shreveport Campus, Regional Dean, Dr. Shawn Manor

b. At New Orleans Campus, Regional Dean, Dr. Oscar Garza

2. Associate Dean for Academic Affairs, Dr. Mike Cockerham

3. Dean of the College, Dr. Glenn Anderson

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Introductory Pharmacy Practice Experiences (IPPE)

Students should follow these steps listed below if they have concerns with the areas below. They should begin with step 1 and continue through the steps until the concern is resolved.

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Prior to Experience

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1. Assistant Program Director of Experiential Education, Mrs. Kim Vereen

2. Program Director of Experiential Education, Ms. Karin Ryan

3. Associate Dean for Academic Affairs, Dr. Mike Cockerham

4. Dean of the College, Dr. Glenn Anderson

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On Experience

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1. Preceptor

2. Assistant Program Director of Experiential Eduation, Mrs. Kim Vereen

a. At Shreveport Campus, Regional Dean, Dr. Shawn Manor

b. At New Orleans Campus, Regional Dean, Dr. Oscar Garza

3. Associate Dean for Academic Affairs, Dr. Mike Cockerham

4. Dean of the College, Dr. Glenn Anderson

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Advanced Pharmacy Practice Experiences (APPE)

Students should follow these steps listed below if they have concerns with the areas below. They should begin with step 1 and continue through the steps until the concern is resolved.

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Prior to Experience

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1. Program Director of Experiential Education, Ms. Karin Ryan

2. Associate Dean for Academic Affairs, Dr. Mike Cockerham

3. Dean of the College, Dr. Glenn Anderson

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On Experience

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1. Preceptor

2. Program Director of Experiential Education, Ms. Karin Ryan

a. At Shreveport Campus, Regional Dean, Dr. Shawn Manor

b. At New Orleans Campus, Regional Dean, Dr. Oscar Garza

3. Associate Dean for Academic Affairs, Dr. Mike Cockerham

4. Dean of the College, Dr. Glenn Anderson

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Students on Experience who have building or site related issues

Students should follow these steps listed below if they have concerns with the areas below. They should begin with step 1 and continue through the steps until the concern is resolved.

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1. At Shreveport Campus, Regional Dean, Dr. Shawn Manor

2. At New Orleans Campus, Regional Dean, Dr. Oscar Garza

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Personal Growth and Development

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* Program Director of Student Success, Dr. Laurel Sampognaro

* Assistant Dean for Student Affairs and Development, Mrs. Mary Rhea

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Student Organizations

Students should follow these steps listed below if they have concerns with the areas below. They should begin with step 1 and continue through the steps until the concern is resolved.

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1. Organization President

2. Organization Faculty Advisor

3. Assistant Dean for Student Affairs and Development, Mrs. Mary Rhea

4. Dean of the College, Dr. Glenn Anderson

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Protentional violations of the Code of Ethical and Professional Conduct

* Assistant Dean for Student Affairs and Development, Mrs. Mary Rhea

* Program Director of Student Success, Dr. Laurel Sampognaro

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Class Representative Duties and Responsibilities

1. Distribute, collect, and fill roll sheets for each class and mandatory events. Issues concerning class attendance should be discussed with course coordinator or faculty lecturing.

2. Communicate relevant information from the Pharmacy Council to their class.

3. Communicate class concerns to Pharmacy Council.

4. Schedule at least one Town Hall Meeting each semester with the Dean and Assistant Dean.

5. Review and propose changes to the semesters Exam Schedule prior to the start of each semester.

6. Manage their class鈥� Facebook/social media.

7. SHOULD NOT discuss test question concern on behalf of their class.

8. SHOULD notify School Directors if time-sensitive tested material is not made available to the class, as scheduled, prior to an exam.

9. SHOULD notify School Directors within 10 to 15 minutes if a faculty member fails to show for a scheduled lecture.

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