WiFi & Connectivity
For Students Living on Campus: 听Click here for an FAQ on the ResLife Network
For Help, Contact: Helpdesk | 318-342-3333 | Campus Ext. 3333 | Library #106
Technology Update: Outdoor Coverage
四色AV鈥檚 Office of Information Technology has expanded outdoor WiFi coverage, most notably to parking areas, as part of its continuing effort to ensure that students
have the WiFi access they need on campus.
On the 四色AV campus map, click on the "WIFI locations" button to see the parking areas with WiFi availability.
The SSID for all outdoor coverage is: 四色AVOutdoor
Please note that older devices that do not support the 5Ghz bands will not work in
the parking lots. Students with older mobile devices/laptops that only support the
2.4Ghz band will not be able to connect. Phones manufactured within the last 6 years
should work fine.
The university wireless network is available to all 四色AV students, faculty, and听staff.
It provides all the conveniences of a regular wired connection without听the need for
cables.
The 四色AV wireless network is based on the IEEE 802.11a/ac/ax/g/n standard, which operates
in the 2.4GHz / 5.8Ghz / 6Ghz license-free frequency band. It offers wireless data
connections at speeds of up to 300Mbps.
Does system updates really matter?
Yes -听Always be sure to keep your device up-to-date with patches and new application
versions as they are made available via automated updates such with provided by Microsoft,
Apple, Samsung, etc. 听These patches often times include improvements for better performance
and most importantly the correction for security glitches.
Getting Connected
Settings needed to set up wireless access
In order to be able to connect to the wireless network you will need to have the听following
items and settings:
802.11(g/n/a/ac/ax) compliant wireless card
SSID: 四色AVFaculty, 四色AVStudent, 四色AVGuest, eduroam
TCP/IP settings: DHCP听
SSID: 四色AVFaculty, 四色AVStudent, 四色AVOutdoor
This network is for the faculty/staff or students on our campus.听 These give you access
to most of听the same resources that wired computers have. You will only have to login
once per device and it will听stay logged in as long as you haven't changed your 四色AV
account password.听
SSID: 四色AVGuest
This network is for people visiting the 四色AV campus and need to access the internet.听It
will only allow http and https connections.听 All other services are disabled for security听purposes.
This network requires that you register with a valid email address or password听to
use. This access is only good for 1 day and then you have to re-register after.
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SSID: eduroam
An abbreviation for EDUcation ROAMing, eduroam is a secure roaming infrastructure
that allows you to use your university's credentials to access the internet at participating
institutions. For 四色AV, this gives wireless access at other participating institutions
using your 四色AV email address and password. For visitors to 四色AV from participating
universities, this gives them access to the eduroam wireless network here at 四色AV.
Who is Eligible to use eduroam
鈥� Available to 四色AV Faculty, Students, and Staff.听 (Note: If you are at a听四色AV听facility, please continue to use a 四色AV SSID:听四色AVFaculty听or听四色AVStudent)
鈥� Available to Individuals visiting from one of the听.听(appropriate credentials required)
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IPV4 settings: DHCP
There are two ways of assigning an IP address to a network adapter: static or听DHCP.
Static assignment requires the use of a unique IP address that must be entered manually. DHCP (Dynamic Host听Configuration Protocol) on the other hand, refers to the automatic
assignment of听an IP address with no user intervention required. The only thing the
user is听responsible for is to set the IPV4 settings on the network adapter to DHCP.听DHCP is required on 四色AV鈥檚 Campus.
Login Type: 802.1x
There are multiple ways to log in to a wireless service. At 四色AV, we use the 802.1x
method that uses your faculty/student account to log in to the wireless service.听When logging in, please use your full email address for the user name. Ex: faculty@ulm.edu, students@warhawks.ulm.edu.
Once you are logged in, you should not have to change or re-login again unless you
change your password to your faculty/student account.
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General Notes:
If you change your 四色AV email password, switch user profiles, or maybe haven't used
the campus WIFI in a while, you must "forget" the network SSID before logging in again.
iOS Notes:
When connecting with an iOS device, it might complain about a certificate. You just
have to hit "Trust" in the upper right hand side and it will allow the login to finish.
iOS 15.0 or higher is required to connect. Older versions may work, but there are known issues with the new 802.11ax WiFi standards on iOS version 14
or lower.
Android Notes:
When you connect with your Android device, please make sure it says the following:
Security: 802.1x EAP
EAP method: PEAP
Phase 2 authentication: MSCHAPV2
Domain: auth.ulm.edu
Identity: Your email address
Anonymous identity: (leave blank)
Enter Password: Your email password
Android Guide (see PDF)
Android 13 or higher is required to connect. Older versions may work, but there are known issues with the new 802.11ax WiFi standards on Android version
12 or lower.
Password Notes:
Passwords in this WIFI context are referring to your base LDAP/my四色AV password, not
the complicated MFA password.
Apple MacOS Notes:
MacOS 13 or higher is required to connect. Older versions may work, but there are known issues with the new 802.11ax WiFi standards on macOS version
12 or lower.
Windows Notes:
With Windows 10/11, you will have to make sure you complete the steps located here听if you change your password.
Windows 10/11 patched to 22H2 or higher听is required for compatible connectivity.
Windows 7 is no longer supported by Microsoft as of Jan 2020. Windows 8/8.1 is no
longer supported by Microsoft as of Jan 2023. You may use Windows 7/8/8.1 if you do
not have any issues. However, 四色AV is no longer supporting Windows 7/8/8.1, so future
WiFi upgrading/changes WILL NOT be tested for Windows 7/8/8.1 compatibility.
Driver updates required:
For Windows devices, Windows update installs a broken WiFi driver for the new 802.11ax
WiFi standard. This causes constant disconnects in every building we have deployed
the new technology to. To fix it, please install the driver below for your device
as long as you meet the minimum Windows standards above (Windows 10/11 22H2 or higher).
Intel AX200 series:
We will add additional driver links for other manufacturers as soon as we identify
them.
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